CountEdge is a card counting training app. We collect the information you give us — your email, your username, your training data, your session logs — and the information needed to run your subscription. We do not sell your data. We do not run advertising. We do not use analytics trackers. Your password is hashed and we can never see it. Your credit card is handled by Stripe and we never see it.
CountEdge is operated by Jacob McCardell, Kelowna, British Columbia, Canada. You can reach us at [email protected] for any privacy question or request.
You must be 18 or older to use CountEdge. The app teaches blackjack strategy and card counting. It is not intended for children and we do not knowingly collect information from anyone under 18.
Account information. When you sign up, you give us your email address and choose a username and password. We need these to create your account and to let you sign back in.
Training and session data. When you use the trainer, play drills, or log a session, we store what you entered. This includes your game rules, your bet ramp, your bankroll, your session results, your hours played, your notes, and your training statistics. This is your data and you can export or delete it any time.
Subscription data. If you subscribe to Pro or Elite, we store your subscription tier and when it expires. Your payment information is collected and stored by Stripe. We never see your card number.
Referral data. If you came through a creator referral link, we store the creator code so the creator gets credit.
Creator data. If you sign up as a creator partner, we store your payout information through Stripe Connect. Stripe handles your banking details directly. We never see your bank account number.
Device and browser data. Our hosting provider Cloudflare sees your IP address and browser type when you visit the site. We do not use this data to track you across the web.
What we do not collect. We do not use Google Analytics, Mixpanel, Amplitude, Sentry, PostHog, or any other analytics tracker. We do not use advertising cookies. We do not access your contacts, camera, microphone, photos, or location. We do not fingerprint your device.
We use your information to run your account, save your training progress, keep your subscription active, process payments, pay creator partners, answer your support emails, and keep the app secure. That is all.
Supabase hosts our database and handles sign-in. Your account, profile, and session data lives there. Supabase stores data on servers in the United States.
RevenueCat tracks your subscription status. They receive your CountEdge user ID and subscription tier. They do not receive your email, password, or training data.
Stripe processes your subscription payments and, if you are a creator, your payouts. They receive your billing information directly from you. Stripe is certified PCI DSS Level 1.
Cloudflare hosts the CountEdge website and app.
We do not sell your personal information. We do not share your information with advertisers. We do not use your data to train AI models.
CountEdge is operated from Canada. Our service providers are based in the United States. When you use CountEdge, your information may be stored or processed in the United States. By using CountEdge, you consent to this transfer.
We keep your account data for as long as your account is active. If you delete your account, we delete your profile, training data, sessions, and achievements within 30 days. We keep payment records for 7 years to meet Canadian tax rules.
Your password is hashed. We never see or store it in plain text. All data is sent over encrypted connections. Our database uses row level security so you can only see your own data. We cannot promise that any system is 100 percent secure, but we take the safety of your data seriously.
You can access, correct, or export your data any time from the Settings screen or by emailing us. You can delete your account any time from the Settings screen. This removes all your data from our database within 30 days.
If you are in Canada, you have rights under PIPEDA and your province's privacy law. You can ask what information we hold about you, ask us to correct it, or file a complaint with the Office of the Privacy Commissioner of Canada.
If you are in California or another US state with a privacy law, you have the right to know what personal information we collect, the right to delete it, the right to correct it, and the right to opt out of sale or sharing. CountEdge does not sell or share your personal information for targeted advertising. Email [email protected] to exercise these rights. We will not discriminate against you for exercising these rights.
CountEdge is for adults only. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, email us and we will delete it.
CountEdge uses your browser's local storage to remember your settings, your current referral code, and your subscription intent during signup. We do not use tracking cookies. We do not use third party advertising cookies.
If we change this policy, we will post the new version here and update the effective date at the top. If the change is significant, we will email you.
Questions, requests, or complaints: [email protected]